Use CFCU's Loan Payment Portal
On March 3, 2025, the loan payment portal will be replaced by a loan payment tile within the CFCU More platform. Any recurring payments set up in the old portal (link above) will be discontinued after March 2, 2025.
With the NEW LOAN PAYMENT TILE within CFCU More, you will no longer need a separate login and password when making payments from a non-CFCU account, your payments will be applied to your loan immediately, and you can set up payments via text.
NEW LOAN PAYMENT TILE DIRECTIONS
After March 3rd, log-in to CFCU More, click on the "Services" tab, select the loan payments tile, accept the terms and conditions, and confirm your email address.
Current Payment Portal Login Directions
Before March 2, 2025, you will need to use this payment portal for any loan payments from a non-CFCU account. After March 3rd, you will need to make your loan payments from CFCU More.
- Click on the "Make a Loan Payment" link located in the orange bar at the bottom of your screen from any page on our website.
- Click on "create login" and accept the terms and conditions.
- Create login credentials that you will use every time you sign in to the payment portal.
*Login credentials for the Loan Payment Portal are not the same as your Digital Banking /CFCU More credentials. Also, you will need to use the email address you have on file with us as your username. - Follow the instructions on the screen after that to make a payment to a CFCU loan from any account.
Set-Up Automatic Payments
Set up automatic payments with CFCU More.
PAY YOUR CFCU LOAN FROM A CFCU DEPOSIT ACCOUNT - You can set up automatic payments from your CFCU deposit account through the CFCU More platform.
DIRECTIONS: Click on the loan you want to pay and then click on the "Transfer Payment" button. Here you can make a one-time payment or set up a recurring automatic payment.
PAY FROM A NON-CFCU DEPOSIT ACCOUNT - If you want to set up a recurring automatic payment from a non-CFCU account, you can do so after March 3rd.
DIRECTIONS: Login to CFCU More, click on the "Services" tab, and then click on the loan payment tile.
Additional Ways to Pay Your CFCU Loan
- Stop in any of our branch locations.
- Mail a check to CFCU Community Credit Union, 1030 Craft Rd, Ithaca, NY 14850 *Make sure to include the loan account number and the name of the borrower with the check.
Pay Your CFCU Credit Card
CFCU Credit Cards
You can easily pay your CFCU Credit Cards within CFCU More.
DIRECTIONS: Click on your credit card account and choose either "View Card Detail" or "Transfer Payment".
You can also send a check.
HOME MORTGAGE DISCLOSURE ACT NOTICE
The HMDA data about our residential mortgage lending are available online for review. The data show geographic distribution of loans and applications; ethnicity, race, sex, age and income of applicants and borrowers; and information about loan approvals and denials. HMDA data for many other financial institutions are also available online. For more information, visit the Consumer Financial Protection Bureau's Web site (www.consumerfinance.gov/hmda).
BORROWER COMPLAINTS AND INQUIRIES
CFCU is registered with the New York State Superintendent of Financial Services. You may file complaints and obtain further information about CFCU by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or at www.dfs.ny.gov.