Find the forms you need here!
Activate Your Membership
Haven't used your account in a while and need to activate it?
Member Account Revisions
CONTACT INFO
Update your contact information (phone, address, email)
DEBIT CARD
Order a new debit card
CERTIFICATE
Tell us what you want to do with your Certificate after it matures
UPDATE TAX INFORMATION
Update your Name, Tax ID Number (TIN), or Tax Status
Dispute a Transaction
Please read carefully to make sure you fill out the correct form for the transaction type you want to dispute.
Dispute a Debit Card, ATM, Bill Pay, Account-to-Account, or Person-to-Person Transaction
Dispute an ACH Transaction
In your transaction history, the transaction will contain the words ACH Check
, ACH Wdl
, IAT Check
or IAT Withdrawal