Frequently Asked Questions
How do I earn and redeem CASH BACK Rewards Points?
Learn about which CFCU Checking and Credit Card accounts earn rewards and how to view and redeem points earned for cash back, gift cards, travel, or other merchandise.
How do I re-activate my membership?
Fill out the ACTIVATE YOUR MEMBERSHIP form available on our Member Forms Page.
Is there any preparation I need to make before I travel?
Check out our Prepare for Travel page.
How do I update my tax information?
Fill out the UPDATE TAX INFORMATION form on our Member Forms Page.
How do I send money to a friend, family member, or another individual?
Use our Pay-a-Person option on our CFCU More app.
How do I set up account alerts?
What if I am worried about making my CFCU loan payment this month?
Check out our Skip-a-Pay option or contact Loan Assistance.
How do I set up a direct deposit?
How do I order a debit card?
Fill out the DEBIT CARD request form available on our Member Forms Page.
How do I make a loan payment or set up automatic payments?
How do I update my contact information?
Update your contact information in Digital Banking..
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Fill out the CONTACT INFO form on our Member Forms Page.
How do I send or receive a wire transfer?
How do I deposit a check from anywhere using Digital Banking?
Learn about Mobile Deposit.
How do I sign up for e-Statements?
Where do I find rates?
What is Courtesy Pay and Overdraft Protection?
Learn about Courtesy Pay and Overdraft Protection and how to avoid fees.
Other FAQs
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